Privacy policy
At okapi clothing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with our services.
By using our website and services, you agree to the practices described below.
Information We Collect
When you use our website, we may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Order history and transaction details
- Account preferences and settings
- Device, browser, and IP address information
- Website activity and interactions
We collect this information when you:
- Place an order
- Create an account
- Subscribe to emails
- Contact customer support
- Browse or interact with our website
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Manage exchanges and transactions
- Improve our website and shopping experience
- Personalize product recommendations
- Send order updates and service-related communications
- Prevent fraud and maintain website security
- Send marketing emails and promotional content (you may unsubscribe at any time)
Shopify
Our store is powered by Shopify, which helps us operate and manage our online services securely.
Your information may be processed by Shopify and trusted third-party providers in order to:
- Process payments
- Fulfill orders
- Provide analytics
- Support website functionality
- Improve customer experience
To learn more, please review Shopify Privacy Policy
Sharing Your Information
We only share personal information when necessary to operate our services, including with:
- Payment providers
- Shipping and fulfillment partners
- Marketing and analytics providers
- Fraud prevention and security services
- Legal authorities when required by law
We do not sell your personal information.
Cookies & Analytics
We use cookies and similar technologies to:
- Improve website functionality
- Understand user behavior
- Save preferences
- Provide relevant advertising and analytics
You may disable cookies through your browser settings.
Data Security
We take reasonable measures to protect your information and maintain secure systems. However, no online transmission or storage method is completely secure.
We recommend avoiding the sharing of sensitive information through unsecured channels.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw marketing consent
- Request a copy of your stored data
To exercise any of these rights, contact us at:
Retention of Information
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill legal obligations
- Resolve disputes
- Enforce our policies
Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external services.
Children's Privacy
Our services are not intended for children under the age required by your local jurisdiction, and we do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page.
Contact
For questions regarding this Privacy Policy or your personal information, please contact:
info@okapiclothing.com
+961 71 788 027